ERP is helping the healthcare industry to manage its finances better. This software solution keeps track of patients’ payments and costs of supplies and services. Managers can reduce costs that are incurred due to administrative and inventory mistakes, because ERP can monitor inventory levels and finances accurately. In addition, this savvy software can manage purchasing and distribution tasks, which would usually be done by a doctor or a nurse. Allowing ERP to take care of this will free up more time for healthcare workers to spend with patients.

ERP is transforming the way organizations operate, as communication issues are no longer a barrier to productivity. Therefore, in an industry where communication is of the utmost importance, it makes sense to use this technology and reap its benefits.

Healthcare Challenges

  • Poor percentage of proper reimbursement
  • Excessive Paperwork
  • Lost, incomplete or missing information
  • Prescription drug interactions
  • Insufficient patient records
  • Insufficient tracking of patient progress

ERP Benefits

  • Decrease Costs: Using the features available in the ERP system, healthcare organizations are able to cut costs associated with excessive paperwork and travel time. In addition, there’s no need to print copies of forms or documents to be signed or filed out because all paperwork can be completed electronically, then stored and viewed as needed.
  • Better Document Access for Better Patient Care: ERP systems allow for specific permissions to be set, allowing all agencies and medical staff associated with the case to access paperwork anytime, from any location, electronically.
  • Notifications and Alerts: Healthcare organizations can use an ERP system to set up automated notifications and alerts to indicate and prompt staff and medical providers when there’s a potential risk or issue for a client or when criteria for a specific condition have been met. In addition, alerts can be put in place to remind clients to visit their physician or return to the office.
  • Case Management and Tracking: Agencies can easily maintain client records, including their medical history, physician visit records, symptoms list and history, diagnoses, treatment records, medication history, current medications, and lab reports. In addition, ERP can easily track a client’s treatment plan that includes more than one primary care provider.
  • Purchases and Payments: Using ERP, healthcare organizations are better equipped to plan and track purchasing for equipment, treatments, and medications. Using one centralized system prevents duplicate orders, as well. In addition, an ERP system aids in billing by using the tools and features provided to monitor client costs and payments received and even track debt collection.
  • Scheduling: ERP systems offer various scheduling features that can be used to ensure that employees are getting the proper hours, that all clients are getting the proper treatment, and that no costs are wasted on unnecessary overtime. The scheduling feature can be used for both staff and clients.